Payment Policy

Thank you for shopping with Momenta Gifts! This Payment Policy explains our accepted payment methods, payment processing procedures, security practices, and other payment-related terms. Please review this policy before completing your purchase.

Accepted Payment Methods

We provide several secure and convenient payment options, which may include:

  • Credit and Debit Cards (Visa, Mastercard, American Express, Discover)

  • Digital Wallets (Apple Pay, Google Pay)

  • PayPal

  • Shop Pay

When Your Payment Is Processed

  • At Checkout: Once you confirm your order and complete the checkout process, your payment method will generally be authorized and charged immediately or shortly afterward.

  • Pending Authorizations: Your bank or card issuer may place a temporary hold on your funds before the payment is fully processed. This is a standard banking procedure.

  • Currency and Conversion: Payments are processed in the currency shown at checkout. If your payment card uses a different currency, your bank or card issuer may charge a foreign currency conversion or transaction fee.

Payment Security and Fraud Prevention

  • We use industry-standard SSL/TLS encryption to help protect your payment information during checkout.

  • We follow applicable Payment Card Industry Data Security Standard (PCI DSS) requirements or equivalent security standards, where applicable.

  • Additional verification, such as billing address checks, one-time passwords (OTPs), or two-factor authentication, may be required to help prevent fraudulent transactions.

  • If your bank or card issuer declines a payment or requests further verification, you may need to contact them directly or use another payment method.

Disputes and Chargebacks

  • If you experience a problem with your order or notice a payment error, please contact our support team first so we can review the issue and help resolve it.

  • Filing a chargeback or payment dispute with your bank or payment provider may extend the resolution process and require additional information or documentation from both parties.

  • Repeated chargebacks that are found to be unjustified may result in restrictions on or suspension of future orders associated with your account.

If you have questions or concerns about a payment, please contact our support team by email or phone.

Contact Details

Business Name: Momenta Gifts

Address: 8th Green St, Dover, Delaware 19901, United States

Email: info@momentagifts.com

Phone: +1 (302) 244-7107

Support Hours: Monday–Friday, 9:00 AM–5:00 PM (PST)